FAQ's

We list a high-quality platform with a diverse selection of restaurants. This selection of restaurants range from top local Kuwait artisanal places to high end international chains.

We have no minimum on orders.

The only extra charges that might be applied are the restaurant delivery fees.

 

Yes. You can view the latest restaurant promotions and discount coupon in offers tab.

By following these simple instructions:

- Create an account or login using your Facebook account. You can also order without an account using “Express Checkout”. Note: logged in users benefit from a personalized experience.

- Select your area and optionally choose a cuisine you're craving and hit "Find Restaurants".

- You'll see a wide variety of restaurants in your area, choose your favorite restaurant from the list or use sort, filter, cuisines or search to find exactly what you're looking for.

- Click on a restaurant to view its menu, search the menu, read reviews. Add items directly to your cart and proceed to checkout.

- Select or enter your address, review your order, select a delivery time, apply voucher code in checkout if applicable and hit "Place Order".

- Your order will then be placed and routed to the restaurant immediately.

Note: If you are using our service for the first time, we might call your mobile number for confirmation purposes.

We are currently in the process of expanding into all areas in Kuwait and will be working with restaurants closest to your location to ensure that you have a pleasant experience ordering through us.

 

Yes, most of the restaurants on (Tdallalgroup.com) support online payment options for Debit Card/Credit Card. Our online payment methods for example and not limited to : MasterCard, Visa and K-Net

Yes. You can place an ‘Express Checkout’ order, which is an easier way for newcomers to experience our online service. 
To order without an account, continue with your ordering journey and when prompted to login choose "Express Checkout" option. Provide your name, mobile number and your address at the checkout page!
The purpose of this service is to give a chance to all newcomers to test our service and experience its simplicity, efficiency and reliability.
Once familiar with our service, you can simply create an account to (Tdallalgroup.com) to access all the added value features and benefit from a personalized ordering experience.

Yes you can. Some restaurants allow customers to place an order in advance (select date and time) i.e. place an order after one hour, two hours etc. depending on restaurants delivery policy and on restaurant working hours. From checkout, you can choose "Pre-Order" option and choose a delivery date and time.

If you entered wrong combination of email/password repeatedly up to 5 times, your account will be blocked temporarily. The system will automatically send you an email verification link to your email address which you need to unblock your account. In this email, we will also ask you to choose a new password to uses in (Tdallalgroup.com).